maazit

Job Description:

DESKTOP ENGINEER

Installing and configuring client computer hardware, software, peripherals, and networking equipment
Resolving issues with internet connectivity, printers, scanners, and other equipment
Performing troubleshooting to diagnose system failures and identifying root causes
Repairing hardware malfunctions, software issues, and networking problems.
Configuring new desktops, modem, routers, switches, firewall, and similar devices.
Performing routine inspections and upgrades, repairing hardware, and keeping systems up-to-date and secure.
Updating computer operating systems, antivirus software and other important software, as needed.
Providing technical support on-site or via remote-access systems.

Skills required

Operating Systems: Extensive knowledge of operating systems like Windows, macOS and Linux distributions

Hardware: Understanding of computer components, printers, networks

Software: Familiarity with productivity software, collaboration tools, security programs, etc.

Diagnostics: Ability to review logs, run monitoring tools, conduct testing to pinpoint issues

Networking Concepts: Solid grasp of how LANs, WANs, Wi-Fi, VPNs etc. function

Job : DESKTOP SUPPORT ENGINEER (LEVEL 1)