Job : Sales Executive

Sales Executive

Li-on Mobility

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  Category: Sales and Marketing

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  Job Type: Fulltime

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  Salary: INR 25000/Monthly

Job Description:

Job Role

Customer Interaction and Assistance:

• Greet customers, provide product information, and assist with inquiries about vehicle models, features, pricing, and financing options.
• Accompany customers on test drives, explain vehicle specifications, and address any questions or concerns they may have.

Sales Support:

• Prepare quotations for customers.
• Follow up with leads, prospects, and existing customers to provide updates, gather feedback, and close the sale

Lead Generation and Prospecting:

• Assist in generating leads through various channels such as walk-ins, online inquiries, referrals, and promotional events.
• Maintain a database of potential customers and track interactions using CRM software or enquiry cards

Administrative Tasks:

• Assist in administrative tasks related to sales operations, including paperwork processing, data entry, and maintaining accurate records of sales activities.
• Coordinate with finance and insurance departments to facilitate vehicle financing, leasing, and insurance options for customers.

Customer Service and Follow-up:

• Provide excellent customer service throughout the sales process, from initial contact to post-sale follow-up.
• Follow up with customers after vehicle purchases to ensure satisfaction, address any concerns, and promote customer loyalty.

Product Knowledge and Training:

• Develop a good understanding of the showroom's vehicle inventory, features, benefits, and competitive positioning.
• Participate in training sessions and workshops to enhance product knowledge, sales techniques, and customer service skills.

Qualifications

• diploma or equivalent
• Previous experience in customer service, sales support, or retail environment  and a automobile dealership experience is a plus
• Strong interpersonal, communication, and customer service skills.
• Enthusiasm for automobiles and a willingness to learn about vehicle features, specifications, and industry trends.