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telecaller

Rogam Relief Healthcare

  • Category: Sales and Marketing

  • Job Type: Fulltime

  • Salary: INR 12000/Monthly

Job Description:

We are looking for a Telecaller that will be the liaison between our company and its current and potential customers.  keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

  • Manage large amounts of outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets

requirements
  • Previous experience/fresher in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Comfortable in Hindi/English Language.
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • High school degree

Job Summary:
  • Job Posted: 2024-10-26

  • Expiration: 2024-11-10

  • Vacancy:10 Person

  • Experience:0Years

  • Education: High School Diploma

  • Gender: Both